Shipping Policy – Komego Arts & Fashion
At Komego Arts & Fashion (Komego Exports), we proudly offer worldwide shipping to ensure our handcrafted products reach you—wherever you are. This policy outlines how we process and deliver your orders with care, speed, and transparency.
🌍 We Ship Worldwide
From fashion boutiques and concept stores to hotel chains and interior designers, Komego delivers to clients across the globe. Whether you’re located in the USA, Japan, UK, UAE, France, Germany, Singapore, Australia, or anywhere else — we ensure secure and timely delivery.
📦 Order Processing Time
Sample Orders: 7–15 business days
Bulk Orders / Custom Manufacturing: 3–6 weeks depending on quantity and design complexity
Ready-to-Ship Products: Dispatched within 3–5 business days
We provide clear timelines during order confirmation and keep you informed at every stage.
🚚 Shipping Partners
We work with trusted logistics providers including DHL, FedEx, Aramex, UPS, and India Post, depending on your region and urgency. You may also use your own freight forwarder if preferred.
💰 Shipping Charges
Domestic (within India): Free or based on order size and delivery location.
International: Charges are calculated based on order volume, weight, and destination country. These are shared transparently during quotation or added to your invoice.
📦 Customs, Duties & Import Taxes
International shipments may incur customs duties, taxes, or local charges depending on your country’s import policies.
Komego is not responsible for these additional costs. We advise checking with your local customs office before placing an order.
📍 Tracking & Delivery Updates
Once your order is dispatched, we’ll share a tracking number and courier link via email or WhatsApp. Our team remains available for any support you need until the package is in your hands.
❗ Delivery Delays
While we strive for timely delivery, occasional delays due to customs clearance, natural events, or courier disruptions may occur. We stay in touch and assist you fully in such situations.
